515-984-0301
515-984-0301
There’s a general lack of consistency in businesses today among team members, departments and divisions, resulting in too much variation in customer interactions. This is extremely problematic for the sustainability of your company because today’s consumer demands reliability from your organization. Consistency provides familiarity and a level of assurance that you have your act together, that you’re in control, and that you’re dependable.
Need the Discipline of Execution in Your Organization?
Holiday Inn was founded in 1952 by Kemmons Wilson when he was disappointed by the inconsistent roadside accommodations he encountered while on a family road trip from his home in Memphis, Tenn., to Washington, D.C. He decided to build his own motel chain that would be remarkably consistent in just about every way. This familiarity helps guests feel comfortable no matter where they are, which means they continue to use Holiday Inns for all their travel.
Southwest Airline crew members pick up trash because they know that their efforts lead to quicker plane turn-around, which increases their on-time record, which increases customer satisfaction, which increases repeat business, which increases growth. High-level, consistent performance like that is the hallmark of great execution.
“In Pulling Profits, Brad Sugars and Monte Wyatt show how every single person in a company is vital to its success. Pulling Profits provides a disciplined and exciting approach to build on the untapped potential of a business. Brad and Monte take us through their customized steps to ensure that all constituents of an organization – the company, the customer, the team member, the stakeholder, and the community – understand and contribute to creating magic to add zeros to the bottom line. Everyone who wants to achieve exponential business growth needs to read this book.”
"Never stop learning – so your company can always grow. That’s one of the powerful lessons of Pulling Profits Out of a Hat, a killer book about creating exponential growth. Authors Brad Sugars and Monte Wyatt have given business owners and entrepreneurs a real handbook for sustainable growth, with action steps that will change how you do business. Their 5 Disciplines will enable you to create a truly engaged company for your employees, your customers, and your community."
"I’ve witnessed Brad Sugars, Monte Wyatt and their brilliant team of coaches deliver exceptional value to their business owner clients for decades. Pulling Profits is a stellar step-by-step guide to sustainable success."