515-984-0301
515-984-0301
There’s a general lack of consistency in businesses today among team members, departments and divisions, resulting in too much variation in customer interactions. This is extremely problematic for the sustainability of your company because today’s consumer demands reliability from your organization. Consistency provides familiarity and a level of assurance that you have your act together, that you’re in control, and that you’re dependable.
Need the Discipline of Execution in Your Organization?
Holiday Inn was founded in 1952 by Kemmons Wilson when he was disappointed by the inconsistent roadside accommodations he encountered while on a family road trip from his home in Memphis, Tenn., to Washington, D.C. He decided to build his own motel chain that would be remarkably consistent in just about every way. This familiarity helps guests feel comfortable no matter where they are, which means they continue to use Holiday Inns for all their travel.
Southwest Airline crew members pick up trash because they know that their efforts lead to quicker plane turn-around, which increases their on-time record, which increases customer satisfaction, which increases repeat business, which increases growth. High-level, consistent performance like that is the hallmark of great execution.
"Never stop learning – so your company can always grow. That’s one of the powerful lessons of Pulling Profits Out of a Hat, a killer book about creating exponential growth. Authors Brad Sugars and Monte Wyatt have given business owners and entrepreneurs a real handbook for sustainable growth, with action steps that will change how you do business. Their 5 Disciplines will enable you to create a truly engaged company for your employees, your customers, and your community."
"Pulling Profits uses Brad Sugars' and Monte Wyatt's vast experience and deep insights from their work with ACTION Coach to create a handbook for continual improvement at all levels in a company. Pulling Profits offers tools for finding the magic that leads to positive change – including powerful self-assessments that will prepare you for strategic planning. You'll learn how to focus on the job at hand as well as future goals – and create balance in your organization. It's a real breakthrough among business books – wise and inspiring, with clear-cut action steps for measurable results. I can't recommend it highly enough."
"Brad Sugars and Monte Wyatt know that leaders don’t build businesses – leaders develop their people and it’s the people who build businesses. But how do you get that to happen? Brad and Monte know – and they’re sharing their insights with readers. As two of the world’s leading executive and business coaches, Brad and Monte have taken their proven strategies for finding hidden value in all aspects of an organization, from the bottom up, and they’ve created a step-by-step method for exponential growth. Pulling Profits is that rare book: a truly practical guide to creating a stronger, more profitable business."